In the manufacturing and distribution sector, staying ahead requires agility and efficiency. For Wheels Now, a leading player in manufacturing, an outdated ERP system and manual workflows created bottlenecks in their sales process. With NineTwoThree AI Studio’s custom AI-driven automation, Wheels Now turned these challenges into opportunities for growth.
Wheels Now faced a significant hurdle—an antiquated ERP system coupled with siloed processes like spreadsheets and fragmented communication tools. These inefficiencies led to:
The sales team was spending more time hunting for data than closing deals, a clear indicator that the system needed modernization.
When Wheels Now partnered with NineTwoThree AI Studio, the initial ask was a sales tool to speed up wheel order processing. However, after an in-depth workshop, it became clear that solving the root problem required more than a simple tool—it needed a hybrid solution.
The answer? A custom web app seamlessly integrated with Wheels Now’s legacy ERP system to automate manual processes, streamline workflows, and provide real-time data access.
1. Workshop & Problem Analysis
NineTwoThree AI Studio conducted a deep dive into Wheels Now’s sales and order fulfillment processes. Bottlenecks were mapped, pain points prioritized, and technical feasibility aligned with business goals.
2. Custom Web App Development
A lightweight, intranet-based web application was designed to serve as the central hub for Wheels Now’s sales team. Features included:
3. ERP Integration & Automation
The web app was integrated with the legacy ERP system using FTP, allowing the automation of data retrieval and display. This eliminated reliance on Excel and manual tracking, empowering the sales team with instant access to critical information.
The results of this transformation were both measurable and scalable:
The time to retrieve data and generate orders dropped from days to minutes, enabling the sales team to close more deals faster.
Automated searches and real-time ERP integration replaced Excel workflows, giving sales reps accurate, up-to-date data at their fingertips.
Faster response times and consistent follow-ups led to higher customer satisfaction and loyalty, reinforcing Wheels Now’s reputation as a reliable partner.
The custom app was built with scalability in mind, setting the stage for future enhancements like AI-driven predictive analytics and advanced sales insights.
Wheels Now’s transformation demonstrates the power of aligning technology with operational needs. By modernizing their processes and leveraging AI-driven automation, they not only solved immediate challenges but also future-proofed their workflow for continued success in a competitive industry.
Let’s talk about how NineTwoThree AI Studio can help your business unlock its potential with tailored AI and automation solutions.
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